Legal

Privacy Policy

This Privacy Policy describes how FM Medspa LLC DBA Etoile Medspa collects, uses, and protects your personal information.

By using our website, scheduling appointments, communicating with us, or interacting with our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information when you visit our website or interact with our services, including but not limited to: name, email address, phone number, address, date of birth, appointment information, treatment or service information, relevant medical or health information voluntarily provided in connection with services, and payment or billing information where applicable.

We may also automatically collect certain non-personal or technical information, such as browser type, device information, IP address, referring pages, and pages visited on our website.

2. How We Use Your Information

We may use the information we collect for purposes including: providing medspa, aesthetic, wellness, and related services; scheduling and managing appointments; communicating with you regarding appointment confirmations and reminders; sending relevant treatment or service follow-up communications; providing customer support; sending service updates and important notifications; sending promotional or marketing communications where you have opted in; processing payments and maintaining business records; improving our website, services, and customer experience; and complying with applicable legal and regulatory obligations.

3. SMS Communication and Opt-In

By providing your phone number and opting in through our website forms, appointment scheduling process, or other communication channels, you consent to receive SMS text messages from FM Medspa LLC DBA Etoile Medspa. These messages may include: appointment confirmations, appointment reminders, treatment or service follow-ups, service updates, important notifications, customer support communications, and promotional offers or marketing messages where applicable and where you have provided consent.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at +1 832-808-6688. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

4. Mobile Information Sharing

We respect your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.

Information may still be shared with service providers when reasonably necessary to deliver services on our behalf, such as communications, scheduling, technology, or operational support, subject to appropriate confidentiality and data-protection obligations.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics technologies, and similar tools to enhance your browsing experience and improve our website. These technologies may be used to: understand how visitors interact with our website, monitor website functionality and performance, improve website content and user experience, remember certain user preferences, and measure the effectiveness of our website and marketing activities.

You may choose to disable cookies through your browser settings. However, certain portions of the website may not function properly if cookies are disabled.

6. Data Security and Handling

We are committed to protecting your personal information and implement appropriate technical, administrative, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, loss, or misuse. However, no method of transmitting information over the internet or electronically storing information can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have the right to: request access to personal information we maintain about you; request correction of inaccurate or incomplete information; request deletion of your personal information where permitted by law; withdraw certain communications or marketing consent; and opt out of SMS communications by replying STOP.

To exercise applicable privacy rights, please contact us using the information provided below.

8. Third-Party Services

Our website or services may use or link to third-party platforms, service providers, or websites. These third parties may maintain their own privacy policies and practices. FM Medspa LLC DBA Etoile Medspa is not responsible for the privacy practices or content of independent third-party websites or services.

9. Changes to This Privacy Policy

FM Medspa LLC DBA Etoile Medspa reserves the right to update or modify this Privacy Policy from time to time. Any updates will be posted on this page and will become effective upon posting unless otherwise stated.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us: FM Medspa LLC DBA Etoile Medspa Phone: +1 832-808-6688 Email: info@etoilemedspa.com Website: etoilemedspa.com

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